Agenda

Date: May 7, 2025

Time: 8:30 AM - 5:30 PM

Location: Ted Rogers School of Management, Toronto Metropolitan University, Cara Commons, 7th floor, TRS 1-148 and 1-150 | 55 Dundas Street West, Toronto

8:30 AM – 9:00 AM | Registration & Breakfast

9:00 AM – 9:15 AM | Welcome & Introduction

Intro from from Canadian Retail Collective team:

Diane J. Brisebois

PRESIDENT & CEO RETAIL COUNCIL OF CANADA

Dr. Ramesh Venkat, Director, David Sobey Retailing Centre, Saint Mary’s University

Dr. Jenna Jacobson, Director, Retail Leadership Institute, Toronto Metropolitan University

Dr. Ethan Pancer, Sobey Professor of Marketing, Saint Mary’s University

Dr. John W. Pracejus, Academic Director, Centre for Cities & Communities, University of Alberta

Dr. Yu Ma, Academic Director, McGill Institute of Marketing, McGill University

9:15 AM – 10:00 AM | Keynote: Agentic AI and the Future of Retail

Doug Stephens

PRESIDENT, RETAIL PROPHET

10:00 AM – 10:15 AM | Break

10:15 AM – 11:00 AM | Panel Discussion: The Future of Retail Marketing

Dr. Rishad Habib

ASSISTANT PROFESSOR, MARKETING, TORONTO METROPOLITAN UNIVERSITY

Chris Parsons

FORMER, SENIOR DIRECTOR, OMNI-CHANNEL MARKETING, HOME HARDWARE STORES LIMITED

Frederick Lecoq

CHIEF MARKETING & DIGITAL OFFICER, SPORTING LIFE GROUP

Natalie Jones

CHIEF MARKETING OFFICER, TANGERINE

11:00 AM – 11:45 AM | Academic Panel Discussion: Applied Research & Industry Partnerships

Craig Patterson

Dr. Tony Hernandez

FOUNDER, RETAIL INSIDER

PROFESSOR, SCHOOL OF RETAIL MANAGEMENT & DEPARTMENT OF REAL ESTATE MANAGEMENT, TORONTO METROPOLITAN UNIVERSITY

Dr. Paul Messinger

Dr. Kristen Duke

ASSISTANT PROFESSOR OF MARKETING, UNIVERSITY OF TORONTO

Dr. Tanjim Hossain

PROFESSOR OF MARKETING & ECONOMICS, UNIVERSITY OF TORONTO

PROFESSOR & DEPARTMENT CHAIR, MARKETING, BUSINESS ECONOMICS & LAW, UNIVERSITY OF ALBERTA

Dr. Siddhanth Mookerjee

ASSISTANT PROFESSOR, BENSADOUN SCHOOL OF RETAIL MANAGEMENT, MCGILL UNIVERSITY

11:45 AM – 12:30 PM | Keynote: Reinventing Retail

Joe Jackman

FOUNDER & EXECUTIVE CHAIR, JACKMAN REINVENTS

12:30 PM – 1:30 PM | Lunch

1:30 PM – 2:15 PM | Panel Discussion: The Role of AI & Technology in Retail Transformation


Julia Knox

HUMAN RESOURCES DIRECTOR, LOUIS VUITTON CANADA INC.

Dave Stevens

CHIEF TECHNOLOGY OFFICER, GROUP DYNAMITE

Michael Gilbert

CONSUMER PRODUCTS, RETAIL, HEALTH & LIFE SCIENCES CONSULTING LEADER, EY

Lisa Hutcheson

MANAGING PARTNER, J.C. WILLIAMS GROUP

Dr. Janice Rudkowski

ASSISTANT PROFESSOR, RETAIL MANAGEMENT, TORONTO METROPOLITAN UNIVERSITY

CHIEF TECHNOLOGY & ANALYTICS OFFICER, EMPIRE COMPANY LIMITED

Myles Gooding

PARTNER, GLOBAL CONSUMER MARKETS ADVISORY LEADER, PWC

Riddhi Kohli

DIRECTOR OF HUMAN RESOURCES, LA MAISON SIMONS

Tali Remennick

FOUNDER, GRANULARITY

Dr. Noah Castelo

ASSISTANT PROFESSOR, ALBERTA SCHOOL OF BUSINESS

2:15 PM – 2:30 PM | Break

2:30 PM – 3:15 PM | Panel Discussion: Building a Future-Ready Retail Workforce

Marie Bianchi

3:15 PM – 3:30 PM | Break

3:30 PM – 4:15 PM | Ideas Lab: Fostering Collaboration between Academia & Industry

4:15 PM – 4:30 PM | Closing Remarks

4:30 PM – 5:30 PM | Post-Event Reception